![]() Typically it's caused by an issue with the device itself, or other memory or battery constraints and is rarely caused by the app simply crashing or stopping recording on it's own. Although rare, there are a variety of things that can cause the app to stop recording on both the Android and iPhones version and it can happen at any point. It might be best if you submit a support ticket so we can walk through some troubleshooting on the and We do hear reports of this happening and I apologize for the trouble. Auto-pause shouldn't effect initial GPS fix at all. Also, you may want to turn the phone completely off then on and flip the location services off then I'm not familiar with this issue. Best tip here is to give the app more time to get a good GPS lock before you start recording. All the data points were being thrown out due to poor accuracy. The app couldn't detect movement because the data was so bad the app could not properly resume recording after you started moving again. Sorry to hear of your problems with auto-pause and thanks for taking the time to post to the The problem with your activity was that you had horrible GPS data. Opening the Strava app to view the record screen will reactive GPS tracking and ensure the recording is resumed when you begin moving. Some phones will shut off the GPS signal to conserve battery if it is not being used for some time. Autopause may not resume automatically if you remain stopped for a long time.With autopause disabled, Strava will calculate moving and stopped time during the upload process instead of during the activity. The slower speeds often cause the app to pause frequently and have trouble resuming which will result in recording issues. If recording a walk or hike, we recommend disabling autopause.If your autopause is not automatically resuming: You can use the manual pause feature to prevent any miscalculations.Įxample of GPS issues when indoors with an obscured signal preventing autopause from pausing the recording: Also, note that your recording will be resumed if you are walking around or moving indoors where the GPS signal is obscured. If there is an issue with the accuracy of your phone's GPS, then the autopause feature won't be able to detect if you are stopped and won't automatically pause. Since autopause relies on the accuracy of your GPS to determine if you are stopped or moving, check our GPS troubleshooting resources for Android and iPhone. If your autopause is not automatically pausing:Ĭheck the Strava app's record settings to make sure the autopause feature is enabled. Once movement is again detected, autopause will turn off, and the recording will resume. Autopause for running uses your phone's accelerometer to automatically pause the recording when you are stopped (Enable split announcements to hear audio announcements for pause and resume events). Autopause for cycling uses your GPS to detect movement and automatically pause the recording when you are stopped.
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